OKX P2P Risk Control Penalty Implementation Rules
Veröffentlicht am 20. Juli 2023Lesezeit: 4 Min.
Dear OKX users,
In order to regulate transaction activities, establish a safe and standardized transaction environment, and improve the overall quality and credibility of platform users, OKX platform's transaction risk control rules are updated as follows:
| Abnormal risk control behavior | Platform handling measures |
|---|---|
| The account was audited as abnormal by the platform's risk control system and refused to cooperate with the risk control specialist to complete the risk control verification. | The platform will have the right to determine that this account is abnormal and take measures, including but not limited to increasing the customer's risk level, directly frozen the P2P trading function of such accounts, or directly frozen some functions of such accounts until reviewed. |
| Account reported by users or detected by the platform's risk control system as suspected of fraud or attempted fraud | Depending on the circumstances, the platform reserves the right to directly freeze the P2P trading function and withdrawals of such accounts, or even disable all account permissions. In serious cases, the matter may be handed over to judicial authorities. |
| Account not used by the owner or buying coins on behalf of others: When a customer is verified by the platform's risk control system to have sold, lent, or leased their own account for use by others, or to have engaged in buying coins on behalf of others. |
The platform will have the right to choose one or more measures, including but not limited to, temporarily or permanently restricting P2P trading, delaying withdrawals, restricting withdrawals, or directly freezing the accounts of such customers; Risk Reminder: Please pay attention to your personal information security and avoid being used by others for criminal activities. |
| When an account is flagged as suspicious by platform risk control, and a subsequent audit reveals withdrawals to various high-risk locations. | The platform reserves the right to take one or more measures, including but not limited to temporarily or permanently restricting P2P trading, delaying withdrawals, restricting withdrawals, or directly freezing such customer accounts. |
| Receiving or introducing illegally sourced digital asset or funds: When a customer knowingly, or based on trade information, judges that the coins or funds received by the other party on other platforms/WeChat groups/QQ groups are of illegal source of funds, they still disregard the risks and directly introduce the risky funds or coins into the accounts of other customers on this platform. | The platform reserves the right to take one or more measures, including but not limited to temporarily or permanently restricting P2P trading, delaying withdrawals, restricting withdrawals, or directly freezing such customer accounts. |
| Identified as a risk customer: When a customer is audited by the risk control system or verified by risk control personnel, the customer is suspected of participating in or assisting with high-risk transactions, risky transactions, or other violations. | The platform reserves the right to take one or more measures, including but not limited to temporarily or permanently restricting P2P trading, delaying withdrawals, restricting withdrawals, or directly freezing such customer accounts. |
| Frozen by judicial authorities: when a customer account is required to be frozen by the judicial authorities | The platform will strictly freeze customer accounts in accordance with judicial documents issued by judicial authorities. When the freeze period expires, judicial authorities must present a renewal freezing letter to continue the freeze. During the freeze period, any request for unfreezing by the customer to this platform is invalid; please contact the freezing authority for coordination. |
| Judicial investigation: Customer account information on this platform is requested by judicial authorities, including but not limited to judicial investigation and consultation. | The platform will, depending on the circumstances, restrict certain functions of such users' accounts and associated accounts. |
| Reported for alleged judicial freezing: When an account is reported by a transaction counterparty, causing another person's payment account to be judicially frozen, and after manual verification, is suspected of participating in high-risk behaviors such as risky operations. | The platform will have the right to directly deem this account abnormal and take measures including but not limited to raising the customer's risk level, directly freezing the P2P trading function of such accounts until verification is complete. |
This rule applies to all OKX accounts across the platform.
Note: In the event of any dispute during the transaction process, the platform's customer service has the final arbitration right.
OKX is committed to bringing you even better products and services!
OKX team