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OKX ZERO Trading Fees event FAQs
By sending the subsequent 100 USDT rebate cards after the previous card balance has been utilised, we will be able to extend the promotion to more traders like yourself!12. Why can’t I select the “Join Now” button for the ZERO Trading Fees event? This event is exclusively for new users who registered a new account on OKX from 6 Jul 2023 14:00 UTC+8. You will need to sign up and complete identity verification before selecting Join Now button to be able to participate.Published on 6 Jul 2023Updated on 29 May 202638How do I adjust the color theme of the trading interface?
A thoughtfully selected color theme is essential for creating a comfortable and efficient trading environment, especially during extended trading sessions. It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings.Published on 27 Nov 2024Updated on 29 May 202624How do I enable allowlist? (web)
If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date. For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on 14 Aug 2023Updated on 29 May 2026419How long does it take for a deposit to be completed?
OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.Published on 17 Oct 2024Updated on 1 Jan 2026450How do I enable allowlist? (app)
If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date. For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024. Permanent: The allowlist is initially valid for 30 days. You can manually change it to permanent by clicking 30 days > Permanent. Withdrawals to a permanent no-verification address will skip verification every time.Published on 14 Aug 2023Updated on 29 May 20261,944How do I use the chart trading layout?
The extended charting screens aid traders in conducting thorough analyses with integrated charting tools, facilitating swift trade executions without scrolling through screens. The interface offers an immersive and user-friendly experience, mirroring the familiarity and functionality of platforms like TradingView and MetaTrader.Published on 29 Jan 2024Updated on 29 May 2026126TradingView Subscription Codes – Terms and Conditions
Codes are generally applicable for new TradingView subscriptions or for upgrading/extending existing active TradingView plans, subject to TradingView's standard promotional policies.1.4. Terms Related to Coupon Codes: Coupon codes are provided directly by TradingView to OKX SG (the Distributor) for distribution in specific campaigns. Each code is unique and designated for a single eligible user.Published on 23 Jul 2025Updated on 29 May 2026What is the New User Full Rebate Program?
OKX reserves the right to determine and amend the rules of the campaign at any time without further notice, including but not limited to cancelling, extending or terminating this campaign, modifying the eligibility conditions for users participating in the campaign, and adjusting the campaign and reward rules. All participants shall be bound by these revised terms. Where practicable, OKX will endeavour to provide notice of material changes before they take effect.Published on 16 Mar 2026Updated on 29 May 20264Spot grid bot FAQ
This feature allows the entire grid to extend downward if the price continues to fall below the grid's lower limit (for example, the grid range expands downwards and gets larger than the originally set range). As the price drops, the grid follows automatically, but it's important to note that each extension of the grid requires additional capital from your main account to fund the new orders.Published on 28 Aug 2025Updated on 29 May 202621Why is my account restricted and what should I do?
If you do not respond to any requests by the specified deadline, your account restriction may be extended or your account may be suspended until the required information is received.What can I do when my account is restricted? Once your account is restricted, you may still be able to: Log in to OKX View balances and transaction history Close open positions Submit any required documents or information Note: restrictions may vary depending on the specific scenario.Published on 27 Feb 2026Updated on 4 Jun 2026883Trading Signal Bot FAQs
This extended limit should accommodate any potential delays more effectively. However, if you continue to encounter this issue despite allowing ample time, feel free to contact our Support team. We're here to assist you in resolving any persistent concerns.9. Where do I find my signalToken? Select your signal Details Open your signal details Find your signalToken in the alert messages10. Are orders below the minimum order size automatically rejected by the Signal Bot?Published on 9 Oct 2023Updated on 29 May 2026137What onboarding information is required for a privately owned financial institution?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the privately owned financial institution. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control.Published on 13 Oct 2023Updated on 29 May 2026233What onboarding information is required for a Publicly Traded Company?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the publicly traded company. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. For a publicly traded company, this also includes persons having significant control over the company’s voting rights.Published on 13 Oct 2023Updated on 29 May 202679What onboarding information is required for a family office?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the family office. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a family office need to consider for the onboarding process?Published on 13 Oct 2023Updated on 29 May 202670Trade Like A Pro hype rules
Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST. Limited to first 1,000 new users.Published on 25 Sept 2023Updated on 29 May 202613