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How does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on May 29, 2026195How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount.Published on Oct 17, 2024Updated on Jan 1, 2026451How does leverage work in X-Perps trading?
What is the maximum leverage available for X-Perps? Up to 10x leverage is available for all X-Perps clients, both retail and professional. The leverage setting is the same regardless of classification.2. Does higher leverage mean higher profit? Not necessarily. Higher leverage increases your exposure, which amplifies both potential gains and potential losses. It also brings you closer to liquidation if the market moves against you.3. How does leverage affect liquidation prices?Published on Apr 9, 2026Updated on May 29, 20261How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on Sep 5, 2023Updated on Apr 6, 20267,045Why is my deposit/withdrawal suspended?
What's a mainnet? Mainnet is a fully deployed and operational blockchain network, in contrast to a test net. This public blockchain infrastructure requires a consensus among the community before a transaction can be executed. When the mainnet goes live, the infrastructure is accessible to developers everywhere to use and build on. What's a mainnet upgrade? Mainnet upgrade is necessary, in order to facilitate a project's development.Published on Aug 31, 2023Updated on May 29, 20261,048Satoshi test FAQ
What should I do if I encounter the error message "We can't support verification for the TON network"? Currently, the Satoshi test does not support the TON network. If you encounter this issue, you have two options: Change the withdrawal entry point to "Exchange or platform." Convert your assets to another cryptocurrency and then proceed with the Satoshi test again.Published on May 28, 2024Updated on May 29, 202643What should I do if I mistakenly withdraw crypto via the wrong network?
Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDC, in this case, you should select USDC-ERC20 4. Return to the MetaMask wallet, select the network that you've wrongly transferred, or select Add a network to add the network 5.Published on Jan 21, 2025Updated on May 29, 20262Pay Account FAQ
What's a Pay account? A fully integrated Web3 smart wallet with password-free access, Pay account allows you to quickly and seamlessly send and receive crypto across several Ethereum-compatible networks. For added security, it also includes a recovery feature to ensure you don't get locked out of your assets.Published on Jan 22, 2026Updated on Apr 17, 20264Why can’t I see or use my crypto balance?
Wait for enough confirmation before the funds appear.My crypto is unavailable due to token maintenance Why does this happen: Sometimes a token is under maintenance (due to network upgrades or wallet service updates). During this time, deposits or withdrawals may be temporarily suspended. What to do: Check the OKX Status page for any ongoing maintenance.Published on Oct 14, 2025Updated on May 29, 20267Tokenized stocks FAQ
Before trading, ensure you have: USDT or USDC for trading. BNB for network fees. Sufficient wallet balance to avoid failed transactions. OKX Wallet app Open the OKX Wallet app and select DEX Select a tokenized stock Enter the amount (minimum $20) Note: for market orders, you can adjust slippage tolerance and network fees.Published on Feb 2, 2026Updated on Jun 2, 20269How do I use OKX Wallet Trader Mode for copy trading?
What are the default token filtering rules? Copy trading will not replicate trades involving mainnet tokens, wrapped mainnet tokens, or stablecoins like USDT and USDC. It'll also automatically filter out high-risk tokens.4. How long does a copy trading task run? You may set your own task duration, up to 3 months. Once expired, the task will stop automatically.5. What task statuses exist?Published on Dec 10, 2025Updated on May 29, 202628What's KYC: What to expect and why it matters?
Here's what the process may include:1. Identity Verification Upload a clear photo of a valid government-issued ID that meets the requirements of your region (e.g., passport or driver’s license) Take a live selfie or use facial recognition to match your ID Our system checks for document validity and tampering using secure verification tools2.Published on Jun 24, 2025Updated on May 29, 202665What should I do if I deposit to the wrong address?
Learn more here.Support and RecoveryStep 1: Confirm that the cryptocurrency, network, and token contract match Please check whether the following information exactly matches what is shown on the platform’s deposit page. Is cryptocurrency correct? (e.g., USDT, ETH) Is the deposit network correct? (e.g., ERC20, TRC20, BEP20) Is the token contract correct?Published on Oct 15, 2024Updated on May 29, 2026244How do I get started with OKX Trade?
To become a market maker or a liquidity provider in an AMM, a user needs to deposit an equivalent value of two tokens in the corresponding pool - for example, $150 worth of ETH and $150 worth of USDC in the USDC/ETH pool.5. What's a DEX Aggregator?Published on Jul 26, 2022Updated on Jun 5, 202679What are untradable assets?
What are untradable assets? Untradable assets are crypto that OKX doesn't support, and can't be traded. To learn more about how to withdraw your untradable assets, see What should I do if I accidentally deposit crypto that OKX does not support? However, to improve our user experience, we support untradable asset withdrawals. Note: There's no collaboration of any kind between OKX and any service provider for untradable assets that OKX hasn't supported.Published on Sep 26, 2023Updated on May 29, 20263,967