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Who can access X-Perps in the EEA?
Regional availability and eligibility X-Perps are available across all 30 EEA countries. However, your ability to access them depends on a few factors: Identity verification status (KYC) Completion of the appropriateness assessment Any account-level restrictions or compliance checksAppropriateness assessment Before you can trade X-Perps, you must complete an appropriateness assessment. This is a...Published on Apr 15, 2026Updated on Apr 30, 2026Tradeback voucher FAQ
By default, users who activate the TradeBack voucher are deemed to have read and understood the Terms and Conditions of this voucher. User will be responsible for the activation and utilization of the applicable Tradeback vouchers. The expiration time and upper limit of the voucher are final and cannot be extended. Vouchers are non-transferable and cannot be moved to other accounts. Earnings generated from using the voucher will be credited directly to your funding account.Published on May 8, 2026Updated on May 29, 2026450,000 XPL X Drops Campaign Terms and Conditions
The Campaign allows eligible users to join and earn rewards in the form of specific tokens (the "Reward Token") based on their eligible crypto asset holdings.Eligibility Requirements This campaign is open only to users who meet all of the following criteria: Jurisdiction: This Campaign is available to new or existing eligible OKX users, who are not employees of OKX, residing in the EEA during the Campaign Period (as confirmed by advanced identity verification).Published on Dec 16, 2025Updated on Dec 26, 2025How do I adjust the color theme of the trading interface?
A thoughtfully selected color theme is essential for creating a comfortable and efficient trading environment, especially during extended trading sessions. It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings.Published on Nov 27, 2024Updated on May 29, 202624How do I enable allowlist? (web)
If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date. For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on May 29, 2026419How long does it take for a deposit to be completed?
OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.Published on Oct 17, 2024Updated on Jan 1, 2026446How do I enable allowlist? (app)
If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date. For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024. Permanent: The allowlist is initially valid for 30 days. You can manually change it to permanent by clicking 30 days > Permanent. Withdrawals to a permanent no-verification address will skip verification every time.Published on Aug 14, 2023Updated on May 29, 20261,943How do I use the chart trading layout?
The extended charting screens aid traders in conducting thorough analyses with integrated charting tools, facilitating swift trade executions without scrolling through screens. The interface offers an immersive and user-friendly experience, mirroring the familiarity and functionality of platforms like TradingView and MetaTrader.Published on Jan 29, 2024Updated on May 29, 2026126TradingView Subscription Codes – Terms and Conditions
Codes are generally applicable for new TradingView subscriptions or for upgrading/extending existing active TradingView plans, subject to TradingView's standard promotional policies.1.4. Terms Related to Coupon Codes: Coupon codes are provided directly by TradingView to OKX (the Distributor) for distribution in specific campaigns. Each code is unique and designated for a single eligible user.Published on Jul 23, 2025Updated on May 29, 20266How do I manually set up spot grid trading bots?
Selecting Stop in the extended options will stop the bot Select your open positions in the Ongoing tab and select More Once the More menu loads up, select Stop to exit itHow many grids are available for me to use? Previously, only up to 300 grids were supported. Now you can set up to 500 grids.What's the Edit Parameters feature and why should I use it? Edit Parameters feature is designed to give users greater flexibility and control.Published on Sep 4, 2025Updated on May 29, 2026What is the New User Full Rebate Program?
OKX reserves the right to determine and amend the rules of the campaign at any time without further notice, including but not limited to cancelling, extending or terminating this campaign, modifying the eligibility conditions for users participating in the campaign, and adjusting the campaign and reward rules. All participants shall be bound by these revised terms. Where practicable, OKX will endeavour to provide notice of material changes before they take effect.Published on Mar 16, 2026Updated on May 29, 20264Buy crypto with rewards terms and conditions
Users who enter the campaign page and participate in this campaign agree that they have read, understood and accepted these Terms and Conditions. Participation in this campaign is restricted to the main OKX account only. Any sub-accounts the User may have and any asset held on or trading activity that may occur via such sub-account will not be considered for the purposes of this campaign.Published on Feb 19, 2026Updated on May 29, 2026Spot grid bot FAQ
This feature allows the entire grid to extend downward if the price continues to fall below the grid's lower limit (for example, the grid range expands downwards and gets larger than the originally set range). As the price drops, the grid follows automatically, but it's important to note that each extension of the grid requires additional capital from your main account to fund the new orders.Published on Aug 28, 2025Updated on May 29, 202621Why is my account restricted and what should I do?
If you do not respond to any requests by the specified deadline, your account restriction may be extended or your account may be suspended until the required information is received.What can I do when my account is restricted? Once your account is restricted, you may still be able to: Log in to OKX View balances and transaction history Close open positions Submit any required documents or information Note: restrictions may vary depending on the specific scenario.Published on Feb 27, 2026Updated on Jun 4, 2026876Trading Signal Bot FAQs
This extended limit should accommodate any potential delays more effectively. However, if you continue to encounter this issue despite allowing ample time, feel free to contact our Support team. We're here to assist you in resolving any persistent concerns.9. Where do I find my signalToken? Select your signal Details Open your signal details Find your signalToken in the alert messages10. Are orders below the minimum order size automatically rejected by the Signal Bot?Published on Oct 9, 2023Updated on May 29, 2026137