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USD-margined futures contracts FAQ
We're introducing all-new USD-margined futures, while allowing users to select their preferred settlement currency. All trading liquidity is consolidated into USD unified order book for a seamless trading experience. USD-margined futures are expressed as XXX/USD UM.What settlement currencies are supported? Supported settlement currencies: USD, USDC, and USDG.How do I change the settlement currency?Published on Oct 13, 2025Updated on May 29, 20266How to fix passkey error 50162 on Android devices
Optional: you can add or create a new passkey again after the deletionPublished on Dec 8, 2025Updated on May 29, 20263,200How can I enhance my OKX app security?
Destroy the original wallet and generate new keys afterward.What actions should I avoid to protect my account? Do not install unverified apps labeled as "optimizer," "cleaner," or screen-recording tools. These apps may contain malware that compromises your security. Don't grant "accessibility permissions" to third-party apps, as this can allow unauthorized control over your device.Published on May 14, 2026Updated on May 29, 2026How do I fix errors when submitting my institutional verification?
Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on May 29, 202660World Cup VIP Exclusive Gift Set FAQ
OKX is not responsible for technical, pictorial, typographical, or editorial errors or omissions. For more information, go to okx.com © 2026 OKX. All rights reserved.Published on Dec 19, 2025Updated on Jun 4, 2026321What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on May 29, 20264What are the new trading fees for EEA users?
Our fees differ for users in Europe (UE/EEA) who have opened their derivatives (X-Perps) account and for users who haven't opened a derivatives (X-Perps) account. On this page you can find the fee difference for users of different tiers and the fees for both account options and compare the costs per tier. Your VIP level is determined based on your total accounts assets in EUR or your 30-day...Published on Sep 16, 2025Updated on Jun 5, 2026256How do I explore new tokens?
This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization.Published on Aug 9, 2024Updated on May 29, 2026How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit the Rankings page or go to OKX App home page and select New .What's the Ranking page and how can I use it to discover new tokens? The page offers a comprehensive overview of the latest tokens available for trading.Published on Aug 9, 2024Updated on May 29, 202655How do I verify OKX's ownership and balance of the wallet address?
In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on Sep 26, 2023Updated on May 29, 20261,004Why is my OKX app not working?
Some typical reasons include: Running an outdated app version Using an unsupported operating system version Device memory overload from background apps Temporary bugs or system conflicts Android users may also encounter cache corruption, while iOS users sometimes experience issues after OS updates.How do I fix my OKX app that won’t open? Try these troubleshooting steps in order: Important Note: if you have created a Web3 wallet, back up your wallet first.Published on Mar 16, 2026Updated on May 29, 202617OKX API FAQ
Rules for setting stop-loss trigger price/take-profit trigger price – during selling, the take-profit trigger price is greater than the latest transaction price, and the stop-loss trigger price is less than the latest transaction price; while during buying, the take-profit trigger price is less than the latest transaction price, and the stop-loss trigger price is greater than the latest transaction price.What's "Interface error: 50102 Timestamp request expired"?Published on Sep 20, 2024Updated on Jun 5, 2026139What's OKX Security Assistant?
You’ve recently installed software or plugins from unknown sources, run suspicious installers, or opened suspicious attachments. Can verify first, then handle (but don’t delay long-term) The risk level is medium, and you can clearly associate it with legitimate software components you installed. It’s still recommended to verify: Process path Source Whether there’s abnormal auto-start behaviorHow do I handle risks? Please prioritize “clean / uninstall” actions.Published on Jan 15, 2026Updated on May 29, 202664Disabling cloud sync on your authenticator app
Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off. Android: Open Microsoft Authenticator, select the More button in the upper right corner, select Settings, and toggle Cloud Backup off.Install the authenticator app on a separate device (optional) For added security, install your authenticator app on a device without the OKX app installed.Published on May 12, 2023Updated on May 29, 20264,873How do I explore new trading opportunities on OKX?
Select the Explore option at the main menu bar Under the Feed section, you'll be able to receive crypto news and updates Select the Feed option to load up the current news update Select Feed and you'll be able to find the latest news and X platform update within the Feed page Read through the latest news update from the FeedHow do I see the latest feed for a specific crypto?Published on Jan 17, 2025Updated on May 29, 20263